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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering & Viewing Orders
- Payment, Pricing & Promotions
- Updating Account Information
- Shipping & Delivery
- All of our orders are sent out within 4 business days of receiving the order. All orders are shipped by Canada Post. Please allow up to 7 business days for standard surface delivery after the order is shipped. We will notify you by email when the order is shipped and, wherever possible, provide you with a tracking number.
- Privacy & Security
- We assure you that all information will be used prudently and sensibly, and will be protected with the highest level of Internet security. We will use the information we have gathered about you only to provide a convenient shopping experience for you in the 2Ameriks Online Store and to fill your orders.
- Returns & Replacements
- Immediately upon receipt, please:
- Carefully inspect the contents for any physical defects or shipping damage.
- Verify that the correct products were shipped.
- The item was damaged during shipment;
- The item's expiration date lapsed by the time it was received;
- The item has spoiled or is otherwise defective.
- You can return your purchase(s) made at 2americks.com within 30 days of receipt.
- All return packages must be shipped using Post Canada or with some other provider that supports traceable shipments. We cannot assume responsibility for misdirected or lost shipments.
- Company 2Ameriks will cover the cost for all return shipments that conform to the returns process outlined in this policy and use the Canada Post service as defined.
For the safety of all Company2 Ameriks Inc.’s customers we do not re-sell returned food items, regardless of their condition, therefore all sales at are final. Company 2 Ameriks will only accept returns for the following reasons:
If any of the above reasons are satisfied:
If the return falls outside of the 30 day return period, or not in its original packaging, Company 2Ameriks cannot accept the returned items and cannot give a refund.
2Ameriks.com does not exchange products. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in line with our return policy.
- Ordering & Viewing Orders
- It is only possible to order your GoGo Quinoa products from us by using the checkout feature of 2Ameriks.com.
Once you've placed an order with us, you can view your most recent order in the order confirmation e-mail you received. If you've saved your information and opened an account at 2Ameriks.com, you can view all of the past orders you've placed on that account. You may access your full Order History by clicking on My Account and entering your e-mail address and password. - Payment, Pricing & Promotions
- The following payment options are available to you on 2Ameriks.com:
- Paypal
- Visa
- MasterCard
- American Express
All sales are charged the greater of $5 or %15 of the purchase amount for shipping & handling.
For your security, your billing name and billing address must be entered exactly as they appear on your credit card statement. We reserve the right to cancel any order that does not match these criteria. - Updating Account Information
- Very easy, simply log in to your account and click on edit billing information, shipping information, or add address. All changes will be saved onto the account.